FAQ

How much of my purchases go towards empowering girls?

Our motivation for starting Galkynd was because of our passion for empowering girls. 25% of all profit goes towards school fees, school supplies, school meals a girl needs to attend school for a year.

Every $21 = 6 Months School Meal for a Girl 

Every $41 = 1 Year School Meal for a Girl 

Every $60 = 1 Year of School for a Girl including School Supplies​

How long does it take to receive my order?

Orders typically process within 2-5 days and transit time is typically 3-15 days. Custom or pre-orders typically take 1 week to process.

International orders will be shipped via registered mail (or an Express service such as DHL if you so choose). Average shipping times vary between countries and are usually 1-3 weeks.

NOTE: Dispatch times may vary during exceptionally busy periods, family emergencies, vacations, holidays, or if orders are subjected to USPS delays or force majeure. Delivery times should be used as a guide only and commence from the day of dispatch.

How do I track my order?

All orders ship with a tracking number which is sent with your order confirmation email.

What is your return policy?

Please refer to our return policy. Be aware that Galkynd cannot accept returned products that are custom, have man-made damage, or been worn. Shipping expenses are not refundable.

What are the payment options?

We accept Visa, Mastercard, Discover, American Express, and Paypal as forms of payment.

What if the products I received is damaged or missing items?

Please refer to our returns policy. 


You must report damage or missing items within 5 business days of receipt by contacting us at info@galkynd.com. You also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process

Where are your bows made?

Our ribbons and hair bows are made in Delaware, United States. We use premium quality & environmentally friendly grosgrain ribbons.

 

Once we reach our goal of providing a year of school for twenty thousand girls, we plan to hire women and young girls in Nigeria to make the ribbons and hair bows. 

Are you going to add more designs?

Yes! We are working on other types of bows as well as other patterns and materials. Let us know if you have any requests by emailing us at info@GALKYND.com .

Do you offer discounts?

Yes, we offer discounts for bulk orders. So you can order ribbons and hair bows for your family members, shop, events, etc. Contact us to learn more.

What type of clips are on the bows?

Each bow has a fully lined non slip alligator hair clip to protect the hair from damage when pulled on.

Do your bow headbands have clips?

No, they do not. All our hair bows can be fully attached to our headband. All headbands are interchangeable which means any of our bows can be attached or removed from the headbands.
Headbands are and ONE SIZE FITS ALL, unless otherwise stated.